Why can’t I withdraw my winnings?

The most probable reason why you can’t withdraw your winnings from your account could be:

  • You haven’t completed the KYC verification process
  • You’ve failed to pass the minimum age limit required to sign up at the casino
  • You don’t have sufficient balance to withdraw your winnings

If you believe that you’ve qualified in these three areas, then you should contact the 18Bet Casino customer support team for further help.